Shipping of your PurVitae's package
Packages are generally dispatched within a maximum of 2 days of receipt of payment. They are sent via Colissimo signature with a tracking number and delivered against signature. Packages can also be sent via Colissimo Points Relais and delivered against signature. Whichever delivery method you choose, we send you a link to track your package online.
Shipping costs include preparation and packaging costs as well as shipping costs. The preparation costs are fixed, while the transport costs vary according to the total weight of the package. We recommend that you group all of your items in a single order. We cannot combine two orders placed separately and shipping costs apply to each of them. Your package is shipped at your own risk, but special attention is paid to fragile items.
Box dimensions are appropriate and your items are properly protected.
Have you changed your mind? You can return the item to us up to 14 days after receipt. The item must be returned in its original packaging and condition and unopened. Please contact us at [email protected] for a free return.